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Request a quote online with your date, pickup and drop-off, and passenger count. Odyssey Shuttles will confirm pricing and availability within 24 business hours. Quotes are valid for 72 hours unless otherwise stated.
Odyssey Shuttles serves Ottawa and surrounding Ottawa Valley communities for charters, weddings, and private transportation. Contact Odyssey Shuttles to confirm service to your specific location.
Payment is split in two. 50% of the fare is due online at the time of booking to confirm your reservation, and the remaining balance is due one week before the service date, unless a corporate billing arrangement has been approved in advance. Odyssey Shuttles sends a secure payment link for both, payable by credit card or debit. A full refund of any deposit paid applies when cancelled more than 72 hours before the service date. See the full cancellation and refund policy.
No, Odyssey Shuttles does not accept cash payments. Payment is made by credit card or debit through a secure payment link, with 50% due at the time of booking and the remaining balance due one week before the service date.
More than 72 hours before the service date: full refund of any deposit paid. Between 24 and 72 hours before the service date: 50 percent of the total fare is refundable. Less than 24 hours before the service date: the full fare becomes non-refundable. No-shows or last-minute changes may result in full charges. To request a refund, contact Odyssey Shuttles by email at info@odysseyshuttles.ca.
No, Odyssey Shuttles typically answers calls, emails, and quote requests during business hours, Monday to Friday from 9 AM to 5 PM.
Wi-Fi is not guaranteed on every trip. Confirm availability for your specific booking when you request a quote.
For all pre-booked rides, please confirm beforehand how much luggage you will be bringing along so Odyssey Shuttles can make the necessary arrangements.
The 24/7 claim refers to the trips themselves, not to how quickly inquiries are answered. A booked trip can run at any hour, any day of the week, even outside regular business hours. The booking for that trip is usually made 1 to 2 days in advance, during Odyssey Shuttles' business hours.
No, Odyssey Shuttles is not an on-demand service. All rides are pre-booked, with 50% of the fare due at booking and the remaining balance due one week before the service date.
No, alcohol is not allowed on board Odyssey Shuttles vehicles. This applies to every charter, shuttle, and private booking, regardless of group size or occasion.
Yes, your booking is completely private. The vehicle is reserved for your group alone.
No, you do not share the vehicle with anyone. Your group is the only party on board from pickup to drop-off.
No, Odyssey Shuttles does not provide the vehicle without the chauffeur. Every booking includes a chauffeur.
Yes, Odyssey Shuttles can provide the vehicle and chauffeur for as many days as the trip needs. Following standard charter practice, the chauffeur's lodging and a $50 per day meal allowance are included in the cost of the trip.