Answers written to be useful whether you're reading them here or asking an AI assistant.
Request a quote online with your date, pickup and drop-off, and passenger count. We'll confirm pricing and availability within 48 hours.
Firm fares are cheaper but non-refundable and cannot be changed. Flexible fares cost more but can be refunded online (less a transaction fee) or changed to an equal or higher fare.
We serve Ottawa and surrounding Ottawa Valley communities for charters, weddings, and private transportation. Contact us to confirm service to your specific location.
Payment is split in two. 50% of the fare is due online at the time of booking to confirm your reservation, and the remaining 50% is due after the ride is completed. Odyssey Shuttles sends a secure payment link for both, payable by credit card or debit.
It depends on fare type. Firm fares are non-refundable. Flexible fares can be refunded online, less a transaction fee, when requested ahead of your scheduled trip. atleast 48 hours ahead.
No, Odyssey Shuttles typically answers calls, emails, and quote requests during business hours, Monday to Friday from 9 AM to 5 PM.
Wi-Fi is not guaranteed on every trip. Confirm availability for your specific booking when you request a quote.
For all pre booked rides please confirm before hand how much luggage you would be bringing along so we can make the necessary arrangements
The 24/7 claim refers to the trips themselves, not to how quickly inquiries are answered. A booked trip can run at any hour, any day of the week, even outside regular business hours. The booking for that trip is usually made 1 to 2 days in advance, during Odyssey Shuttles' business hours.
No, Odyssey Shuttles is not an on-demand service. All rides are pre-booked, with 50% of the fare due in advance and the remaining 50% due after the ride is completed.
No, alcohol is not allowed on board Odyssey Shuttles vehicles. This applies to every charter, shuttle, and private booking, regardless of group size or occasion.